Today half of the work is done through emails and it has been revealed that people exchange more mails in a day than they answer the calls. These emails are the major business tool for the corporate world, which not only help them with communication process but also assist them with the economy and time.
Since the email exchange has taken a form of a new business vehicle, the corporate world has understood to drive this vehicle safety in order to avoid unseen complications. Even the legal world is participating in helping to make this tool more effective and vigilant. There are certain legal and professional parameters that are laid in order to shield any misuse or obnoxious actions and these parameters are commonly termed as email etiquettes.
Email Etiquettes help people have better written communication. Generally following points play a key role in framing of a decent business mail.
Language: The email etiquette is primary concerned with the type and tone of language that is used in drafting of mails. The language should neither be too harsh nor too polite and submissive; rather it should be more positive, confident and precise. Negative style of writing is not appreciated by the people of corporate world.
Grammar and Spelling: These too are again very vital points and they not only assist in right language usage but also help in framing the content in better and concrete manner. Many time people write mails without paragraphs and proper punctuations and this wipes out the real essence of the mail. Hence, for effective mail drafting it is essential that contents are broken into paragraphs with proper grammar and spellings.
Avoid email arguments: People often feel it is good to argue over emails, but email etiquettes completely disagree with this notion. This is crucial and often it conveys the wrong image about the person. Hence, it is advisable that instead of arguing over emails, it is better to clear the matter by some other mode of communication.
Avoid Legal Intricacies: Since the business owner is the direct representative of the business and email with wrong message and language can directly affect the image of the business owner and the company, this might even lead to other critical situations. Therefore while drafting email it is necessary to avoid use of any unsuitable thing, which might further give rise to much higher issues.
Therefore by following these simple rules of email etiquette, one can surely play safe and can save the written communication process from facing a defeat of purpose.
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