Email Training

With the onset of globalization, email has become the most popular tool of communication. Sending and receiving messages can now take place in matter of seconds through the email world. Email covers more than 85% of workplace communication globally.

This is why email training is important and workplace ethics demand a thorough knowledge of writing apt emails to make the most impact.

Very few people can convey messages through a professionally written email. Business communication through email calls for a proper email etiquette training and an understanding of the email etiquette rules.

A variety of email training programs is available today, both online and offline. The basics taught in an email etiquette-training program are as follows:

* Introduction to email is the first lesson in any email training program. This will acquaint you with basic concept of email and elucidate the importance of emails in today’s world.


* How does email work – The next step after explaining the importance of emails is to show how email works, how to compose mails, save them as drafts, send mails and receive mails.


* Security issues of email – Emails, though quick and popular, do have some security concerns attached to it. The email training program will teach you how to handle spam mails, give you information on email viruses and prevention of transfer of information to unknown and unidentified addresses.


* Email components – This chapter in the email training class will explain the structure of an email and highlight the constituents that build it.


* Improve your writing skills – The most important part of the email training program is the email writing part. This will train you to hone your writing skills, refresh the grammar rules and apply punctuations in the content. Email training teaches you to write professional emails with no excess emotional overtones.


* Handling email accounts – If you are using emails for business communication, there are chances you may find your mailbox overloaded with mails that you find difficult to manage. Dearth of knowledge of proper organization of email accounts may lead priority mails to move to the bottom and bring the less important mails to the top. This will certainly result in miscommunication as important mails will often get neglected. With email training, you will learn to organize your emails, arrange them in order of priority. You will also learn to get rid of the unwanted emails in this process to make better use of email box capacity and for security reasons.


* Legal Concerns while sending emails – There are a set of cyber laws about which you should be aware in order to avoid any kind of email scam. Non-adherence to cyber laws will result in legal action on the sender. While using email as means of communication, you must follow certain email policies set by your organization. This is the concluding chapter and deals with copyright issues, liability pointers and email policies to be followed while using email.



The email training program is of immense importance to every individual who uses email for business or personal communication. The training will give you confidence while communicating with your clients and colleagues around the globe through email.