Friday, October 8, 2010

Welcome Emails; Goodbye Snail Mails!

This is a new millennium where almost everything we do is transforming into electronic form. Right from filing documents, typing emails, making phone calls, sending and receiving documents, shopping, marketing, paying bills, reading, learning, dating, the list goes on. Because of the convenience of the internet, emails have gained prominence that couldn’t be measured by words or figures.

Why E-mail When Paper Letters Are There?

Agreed that the e-mail is faster, cheaper and to an extent – exciting. But what happened to the business letters that lent more credulity to business transactions? Paper documents have given way to e-mails because of the rising competition in the business and commercial field. People don’t have the time and patience to wait for the letters to arrive by post before accepting deals and business transactions. To get more clients and business partners, companies have made use of the e-mails and fax machines to promote deals. This gets them ahead in the game, much before their competitors even get a scent of it.

Necessity for Email Training

Just like we have learnt in our grammar books the importance of writing letters, the proper way to address our friends, relatives and business colleagues, there is a proper method of writing emails too. And email etiquette should be given great importance when the letters are meant for business deals. Everybody makes use of the email to write both business and personal letters. It has evolved to be the most common and powerful way of communications between two or more parties. It is quite necessary that the employees in a business organisation, whether its small or big be given proper email training. Emails have far wider reach than the traditional method of posting and it reaches the target audience no matter where in the world they are located within a matter of minutes.

Email training should be given so that the employees can manage a virtual database containing all the names, contact information and confidential information of the clients all in one platform. There is a chance that your employees may have no idea of how to communicate to important clients, what words to use and what not to use. The right way of communicating can easily make or beak a business relationship.

There are workshops, seminars and discussions that are conducted to train employees on how to draf an email. There are new techniques that are coming up everyday so that your employees can write effective e-mails. There are thousands of emails that keep landing in your client’s inbox everyday and unless proper email training is given, your company’s email will be lost in a sea of other emails. To know more about how to write effective emails do visit http://thinkproductive.co.uk/index.html.

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