Monday, August 1, 2011

Interview transcription – A boon to modern businesses

Transcription services are crucially important for businesses as they allow documentation of audio files in written form. Interview transcription refers to the process where interview recordings are converted into text format. Interviews are often conducted in business activities and these allow dissemination of information or are done to evaluate the skills of individuals.
Interview transcription allows companies to keep a record of the interviews conducted. The record maintain in written format can be stored in a better way compared to the information stored in audio format. Likewise it is easier for those evaluating the interview to go over the matter when it is recorded in written format. The transcription of interviews can be done from digital or non digital audio files. The digital files include MP3 files and non digital files include VHS cassettes.

The interview transcription may include one to one interviews, business meetings, interviews with multiple participants, group discussions, focus group sessions, journalistic interviews, legal interviews, radio and job interviews and university lectures or even telephonic interviews. Service providers offering transcription services ensure that the transcription is done in totality and the client does not have to spend time in editing the transcripts. Accuracy is therefore extremely crucial in transcription. The transcription may be done verbatim wherein the audio files are produced without removal of unnecessary repetitions.

While selecting service providers offering interview transcription services it is important to select experts having plenty of experience in transcribing interviews. Confidentiality is another aspect that is extremely crucial. For this reason clients are asked to upload their audio files on secure servers which are then accessed by the transcriptionist.

The documents can be transcribed in a variety of formats which include MS Word, TXT, HTML, RTF or other formats as requested by the client. Service providers offering transcription services should posses the necessary equipments that are needed for accurate transcription. The transcriptionists should not only be able to fathom different accents and have good listening and comprehension skills but they should also be able to edit and proof read the documents. The time in which the work is completed, the complexity of work or clarity of audio files and the requirement for verbatim transcription or otherwise are just some of the factors that determine the cost involved in transcription of a project. For interview with multiple participants specialized transcriptionists may be needed as the work is more challenging. The aspects that determine the cost factor of transcription include the amount of work to be transcribed, the time period in which the transcription is needed, the complexity and the requirement for verbatim transcription etc.

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